Showing posts with label Air Travel. Show all posts
Showing posts with label Air Travel. Show all posts

Wednesday, December 28, 2016

News You Can't Use: Too Many Air Passengers Fly with Phony Support Pets, Critics Say

I think I'm going to re-purpose this as a travel blog in 2017, even though I never travel, ever, and most of what I do know about the subject was cobbled together from Youtube "truth" videos and Wesley Snipes films. Still, when it comes to getting on that silver bird, always bet on annoyance. First it was the add-on fees for basic services. Now, you can expect someone to bring aboard phony support pets, creating a barking and biting nightmare under the veneer of "this here hound helps partially control my compulsive novelty disorder."

With the holiday travel season now here, many air passengers are boarding the plane with service dogs and emotional support animals — a practice that critics say is open to fraud.

Honor system can be abused, cynics claim.

How do airlines know whether these pets are true service animals and not impostors wearing an official-looking vest bought online for $39.99? The answer is, they don't.

We'll irradiate and/or grope your bikini area all day, but no way we're doing thirty seconds of research to determine if the pit bull wearing a vest that says "Sar Vice Dawg, fo' real doe" is actually legitimately needed to provide emotional support.

While many of these animals are dogs, passengers have also gotten on board with birds, including a peacock, cats and other animals. 

For the last time, no one wants to see your peacock.

"I see more violations than legitimate use of service dogs in public. A drastic majority of what I've observed in airports is misuse of the service dog law," said Brian Skewis, executive officer of the California State Board of Guide Dogs for the Blind, the only state agency in the nation that regulates guide-dog schools and individual instructors.

All I see is pet related evil. I spend my days doing pull-ups and pointing guns at a mirror, fantasizing about my imminent revenge.

“The law is so ambiguous the airlines don’t know what side to come down on. Everyone is afraid of the ramifications of not allowing someone equal access,” Haneline said.

Clearly the solution is more laws and more impenetrable bureaucracy.

Deb Davis, community outreach manager for Paws with a Cause of Wayland, outside Grand Rapids, said it's easy to spot the impostor service dogs: those carried in a purse, or those that growl, bark or act aggressively. In other words, the pretenders often lack good public manners, she said.

The phony Lassie can be recognized by its aggressive behavior, slobbering and taste for human flesh.

"We know there is fraud because our clients see it very frequently when they travel," said Davis, whose nonprofit annually places about 65 trained dogs with people who have a disability.

Well, they don't actually see it, of course. Me and my terrible word choice.

But it is such a vexing problem that not even a committee of experts appointed by the U.S. Department of Transportation earlier this year could agree to a solution. It voted in November to discontinue discussions because further talks seemed unlikely to reach a consensus.

Let's us begin the "total and complete surrender because it was hard" vote. All in favor?

At one point, some committee members favored recognizing as service animals only dogs and miniature horses, which are the only animals covered by the Americans with Disabilities Act.

Sorry sir, your six-inch horse is covered. My mistake.

Awwwwwwwwwwww!

Like dogs, miniature horses can be trained to do work or perform tasks for people with disabilities, according to the ADA. 

It's a real thing, it's not funny so stop laughing.

A DOT spokesperson said the department is now considering rewriting the rules for service and emotional support animals on its own, but a timetable has not been set.

I'll do it later, okay?

Among the service and emotional support animals prohibited by Delta Air Lines, the largest carrier at Detroit Metro Airport, are hedgehogs and farm poultry such as chickens or turkeys.

Sorry Sonic, you didn't make the cut.

  
Aaron Zehner is the author of "The Foolchild Invention" available in paperback and e-book format. Read free excerpts here and here.   

Wednesday, June 10, 2015

News You Can't Use: Airlines Struggle to Please the Modern Passenger

I'm all about providing those client-based solutions and by that I mean solving their problems, not somehow grinding them down to use in alchemical processes. The problem is today's modern world is so full of complexity that it's become a bitter struggle to fulfill the ever-changing whims of human units that were primarily raised and educated by various glowing screens. Is there an answer to this problem of societal alienation and atomized selfishness? The answer is no, but let's talk about overhead compartments and pretend it's helping.

What does the modern air traveler want?

It's a question we're all trying to answer, but sometimes a 747 flying into the Grand Canyon is just a 747 flying into the Grand Canyon.

Is it the perfect sized carry-on?

Now perfectly suited to all your "Do you even lift?" frailties.

A wearable device that tells you how to avoid jet lag?

Beep boop Get lots of sleep bop boop bleep.

Free Wi-Fi? Cheap flights? Better service?

Groping and radiation baths for the elderly? A can of soda you can bring on board? Leg room? Who knows.

Airlines are struggling to keep pace with the finicky desires of today's passengers, many of whom are constantly connected to a mobile device and want something special on each trip.

If you're expecting your flight to Wheeling to have a "happy ending" you're in for a disappointment.

During a panel discussion Tuesday at the annual meeting of the International Air Transport Association (IATA), the largest trade group for airline executives, hundreds of industry representatives were asked in a quick informal poll how many think airlines are doing a good job meeting passenger demands.

This quick informal poll consisted of yelling "Ey, how you doin'?" at their suit-clad backs.

Fifty-five percent pressed "no" on their handheld devices.

The other 45 percent were dead drunk from the complimentary Mixx Tails.

"Don't give me a vanilla experience," said panelist Lee McCabe, a former executive with Expedia who is now Facebook's head of travel.

Cater to my travel-based kinks. Handcuff me to the seat. Call me a terrorist and hit me. Put a black sack on my head and drop me off in a Cuban military base. So, so hot.

"Make the information you give me very personal," he said. "Make my life easy."

"Remember when you got caught paint huffing in junior high? Or your childhood nickname, "Binky?" Here's your peanuts."

Alex Cruz, CEO of the low-cost Spanish airline Vueling, said his company strives to keep it simple. "They want a nice, reliable experience at a normal price," he said.

This is clearly crazy talk. We want special "apps" and the full boyfriend experience.

Qantas chief executive Alan Joyce said "every customer wants something different."

Every happy flier is happy in the same way, while every miserable one is unique in their misery.

According to Jen Durkin, CEO of Project Travel, millennials don't want healthy snacks or free Wi-Fi.

I heard "healthy" and immediately became hostile.

"Millennials are curious, and because there are so many things that distract our attention we need help understanding what we should put our attention to," she said.

They're like crows fascinated by shiny objects, but far, far less likable.

"I want to know what my bag is doing from the time it goes in the conveyor belt little door to the time it comes out of the conveyor belt," Durkin said.

If my bag is secretly coming to life and bad-mouthing me, I want to know.

"We will be able to learn more about our passengers and be able to offer them more tailored information to their needs," he added.

Well, it's working great here on the internet where my tailored profile gets me endless commercials for finishing schools and med-alert jewelry.

During the conference, Windmuller announced a new industry-wide standard for carry-on bags, an idea that aims to resolve bickering and delays over whether any given suitcase is too big to fit in the overhead bin.

Finally, an honorable peace to the Suitcase Wars.

Many airlines have different size requirements for carry-ons, which can lead to confusion.

Me no like use brain.

You been working out?

But whether this standard will please consumers remains to be seen. It requires travelers to buy a new carry-on bag, which may be smaller than what they already own.

You can spend more money on an inferior product. Who would have a problem with that?

The new bags will made by different manufacturers and will be marked with a special label, "IATA Cabin OK." The label is not available to be placed on an existing bag.

Yeah, I know you were thinking it. Don't even try it, we're on to you.


Komment Korner  

I want lower fares.

I don't want to take my belt or shoes or hoodie off, or take out my laptop, or my personal effects, or get irradiated

I finally got the coffee and it was literally the WORST coffee I have EVER had.

the most objectionable thing about flying today is the inane, useless, arrogant TSA goons, drunk with their own power and importance

This guy came down the aisle who looked like Mr. Creosote from Monty Python's Meaning of Life


Aaron Zehner is the author of "The Foolchild Invention" available in paperback and e-book format. Read free excerpts here and here.